I’m on my way back to Costa Rica. Left the snow behind in Calgary and off to Toronto and am sitting waiting to board my flight to San Jose. I had a little hassle when checking in @ Air Canada this morning. I should mention that I have one oversized bag that I have full of fishing equipment. There was an AC “lady” that was at the start of the line for baggage check in and she was a “bitch”. She made me reweigh my bags even thou they had the weight stickers from Calgary in plain sight. No problem ….. Took the bags and weighed them (there was a portable scale right there)…….then she told me that I had to go over and pay for an oversized bag. I politely told her that my bag was registered on my file as sporting gear (fishing) and therefore the $100.00 oversized fee was waived. She was pissed by this time and told me in no uncertain terms that there was no such thing as an exemption for sporting equipment. I then told her to check the AC web site or check my file. By this time there was getting a fairly long line up behind me and this was getting stupid. I asked her if I could proceed and if I had to pay the fee I would. She sent me over to a special check in booth where there was no line up and proceeded to discuss the issue with the check in attendant by radio. When the attendant checked my file ….. No problem …. It was just as I said …….sporting equipment is exempt if pre registered. Now this is where my new buddy proves for all to see that she was a true bitch …..When she was insisting that I needed to pay the $100.00 fee even after she was told that the fee was waived she pulled the rope across the check in line and came over to the booth and loudly demanded to see my file. She had everyone’s attention while she read my file. You could just see her getting ready to kick some serious ass except that when she got to the part (I assume being as I could not actually see what she was reading) where I WAS exempt she got very red in the face and looked like she was going to explode or have an attack or something. At this point she could of saved face by saying something like “That’s new or something to that effect “and that would have been it but instead she proceeded to chew a new one on the girl that was checking me in for not keeping her “up to date” on baggage rules. This in front of the now 50 to 75 people lined up behind her roped off line and the now empty check in agents. Truly embarrassing and totally unnecessary.
March 30, 2009
Getting back to CR. Author: Terry
read users’ comments(0)
